Lets Connect Support Services

I want to clear the air, as there have been many comments from many people.

I have seen comments claiming that I am making money from my own son’s plan. The answer is NO. Lets Connect Support Services does not make any money from my son’s plan.

As a Director, I have worked in the disability sector for over 20 years—well before the NDIS ever started.

As a mum in her 60s, I have the right to work. Whether that is in my own company or elsewhere, I pay taxes like anyone else.

I have read the comments over the last week on my post from various people, including some who seem disgusted that I work in this sector. What concerns me more is that there are people condemning parents and family members who work in the disability sector.

Most of our staff also have a family member on the NDIS. We offer employees flexibility in their working lives because we understand that caring responsibilities do not stop when the workday begins. Many workplaces do not offer that same understanding or flexibility.

The media has also created a narrative that anyone working as a provider in the disability sector must be committing some sort of fraud. This ongoing commentary is false and damaging. While wrongdoing should always be addressed, it is unfair to paint an entire sector with the same brush when the vast majority of providers are working hard, ethically, and professionally to support people with disability.

People with disabilities should not be tarnished by current or future governments as though they are defrauding taxpayers simply because they need support. Disability support exists so people can live with dignity, safety, inclusion, and opportunity.

There should also be honest conversations about broader government spending, including the cost of consultants, legal disputes, policy failures, and non-essential perks, before placing blame on people with disabilities, their families, and the workers who support them.

Let’s also open the conversation about how the Australian public can be better educated on what many families face every single day while supporting loved ones with disability.

Behind closed doors, many families are managing complex care needs, advocacy, appointments, therapies, funding systems, crises, emotional stress, and long-term planning—often with little recognition of the load they carry.

We do not judge people for choosing careers in health, education, aged care, or disability support. Yet parents and loved ones who work professionally within the disability sector are now being judged simply because they also understand disability through lived experience.

That lived experience should not be seen as a conflict—it is often a strength. It brings insight, empathy, practical knowledge, and a deep understanding of what quality support truly looks like.

Families are not asking for special treatment. They are asking for respect, fairness, and for the wider community to understand the realities many people live every day.

Education starts with listening to families, hearing real stories, and recognising that caring does not end when the workday finishes.

It also means recognising that many parents and carers have developed years of knowledge, advocacy skills, crisis management experience, and professional capability through both lived experience and formal work. That perspective is valuable and should be respected—not criticised.

It is time to replace assumptions with understanding, judgement with compassion, and division with respectful conversation

Some great events coming to Redlands and Caloundra in the next couple of months

As a parent of a person on the NDIS who is turning 40, and as the director of a registered Support Coordination company, I am deeply concerned by what is happening within the disability sector and the recent commentary around cuts to the scheme. I see this issue not only as a family member, but also professionally through the lives of the many people we support every day.

Our organisation supports hundreds of people on the NDIS. We see firsthand how vital appropriate funding and quality supports are for participants to remain safe, stable, connected, and able to live with dignity. We also see the stress, fear, and uncertainty families experience whenever there is talk of funding reductions or changes that fail to consider real-life impacts.

My own son lives in his own home with 24/7 support. This has not happened by chance. It has taken years of evidence, advocacy, and demonstrated need. We have never taken his funding for granted and have always worked responsibly within his budget. With the right supports in place, he can live safely and participate in his community.

To hear ongoing discussion about cutting back supports such as 24/7 care or 1:1 community access is deeply worrying. These supports are not luxuries. They are essential safeguards that protect vulnerable people from isolation, decline, and crisis.

When governments speak about saving money, those of us working and living in this space know the human cost can be far greater. Reducing early support, community access, or essential daily supports often leads to more complex and expensive crises later.

This is not what people fought for when the NDIS was created. The scheme was built on choice, control, inclusion, and a better future for people with disability. Reform should absolutely address waste, poor practice, and misuse — but it should never come at the expense of people with genuine lifelong needs.

Behind every policy decision are real people, real families, and providers working hard every day to make the scheme succeed. My son is the reason I started this company to ensure people with disabilities are heard. Please do not silent the very people that require the ongoing supports. Please dont allow another Royal commission why the Australian government failed our most vulnerable people in our society. We are sick of fighting.

International Women’s Day is not just a celebration — it is a recognition of the strength it takes for women to keep showing up in systems that are often under pressure, under-resourced, and constantly changing. 💜

At Lets Connect Support Services, we acknowledge the incredible women who work behind the scenes and on the front line every day — our Support Coordinators and our Administration Officer — whose commitment keeps both our participants and our organisation moving forward.

Support Coordination is not an easy role.
It requires persistence, emotional strength, problem-solving, and the courage to advocate when the system does not always listen. Every day our coordinators stand beside participants and families, navigating the complexities of the NDIS, pushing for fair outcomes, and making sure people are not left to face it alone.

Just as important is the work done in the background.
Without strong administration, there is no structure, no compliance, no communication, and no continuity. The dedication and attention to detail of our Administration Officer keeps our systems running, our coordinators supported, and our service able to do the work that matters.

Today we also recognise the women whose work is rarely seen, and too often taken for granted — the unpaid heroes of our community.
Carers, mothers, grandmothers, sisters, and family members who give their time, their energy, and often their whole lives to supporting someone they love.

The disability sector does not stand without you.
The NDIS does not function without you.
Families do not survive the hard days without you.

International Women’s Day is about acknowledging that progress is built on the everyday efforts of women who refuse to give up — in workplaces, in homes, and in the quiet moments where strength is needed the most.

To the women of Lets Connect Support Services, to women across the disability and community sector, and to every unpaid carer holding things together when no one is watching —

Your work matters.
Your strength matters.
And today, we see you.

Happy International Women’s Day 💜