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05/11/2026
🎙️ New Episode Alert!
As teams grow, the systems that once made everything run smoothly can quietly become the very thing holding them back.
In this episode of Best Practices, we sit down with operational effectiveness expert Katie Attard to unpack the hidden risks of undocumented systems, invisible workflows, and “just knowing” how things work.
✨ How high-performing teams unintentionally create invisible systems
✨ Why undocumented culture becomes a scalability risk
✨ The importance of clear processes, KPIs, and a defined source of truth
✨ How to build operational infrastructure without slowing momentum
🎧 Listen now: https://linktr.ee/bestpracticespodcast
Produced by: Sarah Taylor (Story Darling Studios)
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