MKD

SOME UNWRITTEN COMMUNICATION ETHICS

1. Return a call with a call
2. Return an SMS with an SMS
3. Do not call more than three times
4. Reply to a voice note with a voice note
5. Seek permission before making video calls
6. Send an SMS after three unanswered calls
7. Do not return SMS with a call or vice versa
8. Regularise sending WhatsApp messages rather than SMS
9. When you divert someone’s call, follow up with an SMS
10. Seek permission before sharing someone’s number with a third party
11. Send an SMS before calling someone who doesn’t have your contact
12. Unless necessary, allow a phone to ring unanswered instead of diverting the call
13. Calling someone earlier than 8am or later than 12am should only be for emergencies
14. Don’t put someone on a hands-free call without their permission

Just be fair and respond as if the person is standing right before you.