Complete Skills Learning

The Importance of Buyer Personas in Digital Marketing

The Importance of Buyer Personas in Digital Marketing Without establishing their buyer personas, companies build their direct digital marketing campaigns on what their company wants to say rather than what the buyer wants to hear. There is a huge difference. Companies that are successful with direct-to-consumer marketing campaign strategies write for t…

Business Etiquette and Common Courtesy
A 1-day course coming up Saturday, June 21, 2014

Overview:
Do manners matter? You bet. A company without common courtesies gives potential and existing customers the wrong reasons to not like them and in return experiences decline in loyalty and patronage. If your company is going to give customers a reason to not like them, it should be a substantial one – not ill manners from employees.

From the perspective of an individual, when you don’t use manners and common courtesies, it shows a lack of consideration and professionalism. People then make judgments about you regardless of your abilities.

This program provides guidelines for common business etiquette and courtesies, how to show respect for yourself and others, how to establish positive connections with anyone, and how to choose polite and positive responses to rude behavior. For more information, please call 08164459492 or visit http://completeskills.com.ng/detail/27/business-etiquette-and-common-courtesy

Complete Skills Exceptional Learning. Competent Workforce.

http://completeskills.com.ng/detail/33/time-management

Time Managment Course - March 22, 2014.

Many time management systems exist and numerous productivity books and courses attempt to impose one system or the other on their audience. These systems prove to be effective at first, but seem to get forgotten over time and people fall back to their bad habits once more.

Over time, as more systems are learned and tested, there comes a sense of pessimism with consequent belief that no matter what time management system is used, the result is never good.

At Complete Skills, we have realized that imposing any particular system on participants does not necessarily lead to increased productivity. As a result, we have tailored this course to make it as effective as possible not just in the short term, but also in the long term.

To achieve this, the course focuses on fundamental principles, guidelines, attitudes and organization systems. Based on these principles and examples of such systems, participants form their own system based on their own life style.

In our experience, this has proven to be much more effective and even months after the course, our participants report that they have become more productive as a result of this course. We are proud of this and continuously work to improve this course.


Course Content Details

Attitude Towards Time
• How different people look at time and what are the implications of this?
• What mental techniques can you use to increase your productivity?
• What is the impact of perfectionism on your productivity and how can you manage it?
• What stops you from starting a task and how can you overcome it?
• What techniques can you use to avoid procrastination?
• How to take advantage of "dead time"?
• How to free your mind from thinking continuously about critical tasks?
• How can you optimize your day based on your capabilities and your workload?

Planning
• How to set goals systematically to maximize your productivity?
• How to set your mission statement based on everything you do in life?
• Which planning style is better?
• How to brainstorm?
• How to plan if you don’t like planning?
• What is a bottom-up and top-down approach to productivity?
• What is the best way to plan in meetings to make the best use of time and produce a good plan?

Organizing
• How to organize your physical and digital environments?
• What reference system works best and what its critical qualities?
• What tray system works best?
• What calendar system works best?
• How to take advantage of GTD principles (Getting Things Done) to organize your life?
• How to set up and use your calendar using the latest methodologies such as GTD?
• How to prioritize your tasks based on urgency and importance?
• How to use GTD with Microsoft Outlook?

Dealing with People
• How to say “No” and be loved for it?
• How many different ways to say "No" and what are advantages and disadvantages of each type?
• How to deal with interruptions politely and stay in control?
• How to delegate to increase your productivity?
• How many different ways can you delegate and when should you use each style?
• How to handle phone interruptions?
• How to "engineer" your environment to minimize interruptions?


Venue: 10 Adebo Close, Ilupeju, Lagos.
Fee: N28,000 per participant

Complete Skills Time Management Course - Saturday, March 22, 2014

http://completeskills.com.ng/blog/?p=21

Seven great ways to employee development | Completeskill Demonstrated benefits of these approaches include improved quality and quantity of work, transfer of learning and, for employees, improved communication and problem-solving skills.

See the 2 Courses scheduled at Complete Skills Learning for next month.

Upcoming Courses for March Also, if you have been using more of traditional means – printing and binding proposals and brochures and sending to offices without knowing if they are read, then you need this course so as to include effective email marketing channel in your strategy. These days, many people read from notebooks, t...