G7Iteck

About G7ITECK

...come join us

WHAT’S OUR AIM?

Our Aim at G7 ITECK, is to provide great Information Technology Support Services and a Customer Satisfaction Experience. And also to get to 500 subscriber customers before the end of the year, December 2022.

G7 ITECK BUSINESS STRUCTURE
G7 ITECK?
G7 ITECK is an IT Support Service company that provides services which includes
1. Installation of computer hardware and software services
2. Configuration of computer hardware and software services
3. Maintenance of computer hardware and software services
4. Repairs of computer hardware and software services
5. Mobile phones maintenance and configuration service
6. Customer services support

IT SUPPORT SERVICES IN DETAILS?
Installation Computer Hardware and Software Services
Is the process of making computer hardware or software ready for use.
Different systems requires different types of installations.
Installation can be divided into two broad categories
Physical Installation
Virtual Installation

Physical installation is pertains to installing physical equipment such as
Computer Hard disk drives
Cables
Random Access Memory (RAM) etc.

Virtual Installation refers to installation of software.

Configuration of Computer Hardware and Software Services
Configuration is the manner in which components are arrange to make up the computer system.
It consist of both hardware and software component

Hardware Configuration is
Processor (CPU) speed
RAM size
Hard Disk Drives (HDD), Storage size
Speed and stability provided by the Motherboard
Graphical Display and Software drivers
Note: configuration information can be gotten from Operating System.

Software configuration is
Also known as application settings
Settings can be set to default or configured manually
The settings can be 1. Increasing the fonts, display settings etc.

Maintenance Computer Hardware and Software Services
Maintenance is the practice of keeping computers in a good state of repair, or in good working condition.
Hardware maintenance is testing and cleaning of equipment; which includes
Keyboard
Monitor
Mouse
Desktop unit etc.
Software maintenance is the updating of the operating system and application programs in order to add new functions, changing data format, and also include fixing bugs. Also adapting the software to new hardware devices like
Backup
OS updates
Security patches

Mobile phones maintenance and configuration service
Mobile phones maintenance has to do with
Cleaning the phones physically with the recommended material
Clearing application caches
Cleaning up junks etc.

Customer services support
Customer service support is about helping the users of ICT equipment to properly use, manage their ICT equipment such as
Computer desktop
Computer laptop
Computer software
Mobile phones