Vanessa Ballard

This one makes me wonder what happened to communication. 😭 If there’s a gate, a long driveway, or some kind of access issue, why not send a quick message or call the customer? Most people would rather answer a question than find their groceries and water cases sitting outside the gate. Maybe there’s a gate code. Maybe the customer can open it remotely.

Maybe they specifically requested delivery to the door because they can’t easily carry everything themselves. Just unloading heavy items at the entrance and leaving doesn’t really solve the problem—it just transfers the hardest part of the job back to the customer. I understand drivers are on a schedule, but a little communication can go a long way. If you were the customer, would you be okay with your order being left at the gate? Would you expect the driver to contact you first? What would you have done in this situation? 🤔🚪🛒💧

I’m honestly trying to understand this delivery. 😡

I said leave it at the door, not scatter my groceries across the porch like a tornado just came through. Bread tossed on the ground, cans rolling around, food mixed in with cleaning supplies, and everything left looking like a complete mess. I’m not expecting some picture-perfect setup, but I do expect a little care and common sense.

If you accept a delivery, shouldn’t the goal be to place the items neatly and safely? Instead, it looks like everything was dropped wherever it landed and the driver just left. Now I have to sort through the chaos before I can even bring my groceries inside.

Am I overreacting, or would you be frustrated too? How hard is it to take an extra 30 seconds to place groceries neatly? Have you ever received a delivery that looked like this?