Dr. Karen Rigamonti

If someone in your organization had relevant information today, would they feel safer speaking up — or safer staying quiet?

Silence rarely indicates that concerns have disappeared.

More often, it signals that people are assessing how their input will be received.

Credibility shapes whether important information arrives early — or late.

And timing often determines whether situations stabilize or escalate.

After the last significant incident in your organization—
What changed?
Not the report.
Not the recommendations.
The behavior.
Learning shows up over time.