Tsquared Technologies

The Royal Automobile Club of Queensland (RACQ) replaced a 22-year-old legacy platform with Microsoft Dynamics 365 Business Central, Microsoft Azure, and Microsoft 365. This allows them to streamline their processes and establish a digital feedback loop that ensures data and insights are always available where and when they are needed.

This resulted in more engaged workers and better service for its 1.7 million members, leading to improved satisfaction.

RACQ award proves customer experience leadership Queensland, Australia’s largest club, the Royal Automobile Club of Queensland (RACQ), has transformed the customer experience for its 1.7 million members with Microsoft’s three cloud services—Microsoft Azure, Microsoft 365, and Microsoft Dynamics 365.