Smart Touch Communications

Choosing your method of communication in business can be as important as knowing what to say.

For example, when you don't have the opportunity to meet in person, a phone call can be a personable, friendly way to introduce yourself to a client or colleague. And when you're on a tight schedule or have a lot of questions, a phone call can be more productive than going back and forth by email, where delays in response can be counter-productive and frustrating. (To avoid telephone tag or when dealing with people who rarely answer their phone, consider scheduling a call by email.)

Here are some proven tactics that can help you communicate effectively by phone:

When to Make a Business Phone Callhttps://www.smarttouchcommunications.com/_files/ugd/0d7fac_efc332dde4904a56806c9c5fe279ef87.pdf

How to look and sound smart when put on the spot at work:
http://wix.to/WthjPok

How to Think and Talk Confidently on Your Feet Five more steps for communicating like a pro

Getting together with clients and customers this holiday season? Here's a checklist for making the most of these relationship-building opportunities:

How to Handle Yourself at a Customer Eventhttps://www.smarttouchcommunications.com/_files/ugd/0d7fac_7a553c2e6efe411fb35c0735c5faab2b.pdf

Ever wonder how some people always know what to say and sound smart saying it? Here's what they do:

How to Say the Right Thing at the Right Time in Your First Job A five-step approach to communicating like a pro

Quick tip for young professionals!

Why You Need a Business Persona Whenever someone comes to the house, our dog Jake takes on the persona of a neglected pet in desperate need of food and attention. It’s laughable because we dote on him like a baby. But from his perspective, the sky’s the limit when it comes to feeding and petting him, so when guests arrive, Jak...