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For sheriff’s offices, communication often goes beyond alerts.

It can also include inmate information, wanted details, permits, and more.

Swipe through for a few things worth considering when evaluating communication tools for your office.

Social media matters.

But for public safety agencies, it should not be the only communication channel.

When updates are urgent, fast-moving, or operationally important, departments need a direct way to reach the people they serve.

That's why more agencies are looking beyond social posts and thinking about owned mobile communication too.

Because in public safety, "we posted it" is not always the same as "our community saw it."