Fix Auto USA

Locally owned & operated with over 150 auto body shops nationwide.

02/25/2026

02/20/2026

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Our Story

Fix Auto USA was founded by collision repair visionaries Erick and Shelly Bickett. Their goal: create a national network of high-performing independent body shops and support it with a unified infrastructure of systems and processes to ensure the best quality and service.

Though a fresh concept at the time, the marriage of entrepreneurial spirit augmented by progressive corporate support proved impossible for the market to resist. Fix Auto USA launched a franchise system and strategy in 2011. Those first 30 or so trailblazers distinguished themselves as the best of the best in their respective markets and served as a key driver that led to rapid expansion. Local trusted businesses transformed into a trusted and recognizable national brand.

The rest, as they say, is history. In just a few years the demand for our franchise model spread to exciting new markets including Alaska, Nevada, Arizona, and Illinois. Our lean and efficient headquarters in Anaheim, California, moved to San Diego, California where a small army of professionals seek out the latest technology and repair methodologies on behalf of our locations, operate a comprehensive call center to schedule appointments for and follow up with customers, and disseminate vital information to our body shops and vehicle owner customers using a variety of media.

Our Mission

Our mission of delivering a world class collision repair experience across the U.S. is far from over, however. We continue to recruit the best, most established and reputable collision repair businesses and hold them accountable to an unparalleled standard of excellence on behalf of the vehicle owners and insurers we serve.

The Fix Auto Advantage

Fix Auto is different from other collision repair organizations. That’s good news for vehicle owners like you. We possess the strength and stability of an international corporation, while maintaining the warm, friendly, and inviting atmosphere of an established, neighborhood business.

Because our collision repair network is composed of independently owned facilities with one hundred percent ownership and control over their businesses, each operator retains a personal stake in their body shop. They’re part of the fabric of their local market. They stay connected to and remain active in their communities. You’ll feel their passion, drive, and personal commitment to serving you the minute you walk in the door or call.

And because each Fix Auto member goes through a rigorous evaluation before being approved to join, you’ll always know you’re dealing with only the best of the best—masters of the craft that deliver quality, safe vehicle repairs every single time.

That each one of our collision repair entrepreneurs is supported by the Fix Auto Brand provides a scope to their efficiency and effectiveness you won’t find elsewhere.

If you get into an accident and need a consistent collision repair experience, one that delivers excellent workmanship, works with the insurance company so you don’t have to, and gets your vehicle back to you in the shortest time possible—all with a smile and a old-fashioned touch—consider the Fix Auto difference.

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Website

http://www.pinterest.com/fixautousa/, https://plus.google.com/+FixAutoUSA, https://fixautousa.com/

Address

Charlotte, NC