Phoenix Virtual Solutions

Most practices that hire a medical VA skip the vetting entirely.

They ask a few questions. They like the provider. They sign.

Weeks later they are managing compliance gaps they did not see coming.

Here are the 25 items you should evaluate before signing with any medical VA provider, and why
each one matters.

Link in the first comment.

Phoenix Virtual Solutions was recently featured in The New York Weekly , and the story behind the company speaks for itself.

Phoenix was built on a simple belief: that virtual staffing in healthcare only works when the people behind it truly understand the environment. Compliance pressures, clinical workflows, the stakes of a missed physician order — these aren't abstract concepts at Phoenix. They're things its leadership has managed directly.

That's the foundation Phoenix was built on, and the standard it holds itself to for every healthcare organization it serves.

📖 Full article here: https://nyweekly.com/business/phoenix-virtual-solutions-was-built-from-real-healthcare-operations/

Phoenix Virtual Solutions Built From Real Healthcare Operations Phoenix Virtual Solutions was built from real healthcare operations. Learn how CEO Melba Rebong Militante created a virtual staffing agency that truly understands healthcare.

Your scheduler called in sick this morning.

Three visits are unassigned. A caregiver is a no-show on a hospice patient. Your Director of Nursing is fielding calls she should not be taking.

It is 9 AM.

If you run a home health or hospice agency, you know this morning. You have lived it more than you want to admit.

What most agency owners do next is what keeps the problem in place.

They hire another coordinator. Or they ask the DON to cover. Or they absorb it — again — as the cost of doing business.

None of those options fix the actual problem.

The problem is not that you do not have enough people. The problem is that your coordination workload is outpacing what any in-house team can sustain without backup and most agencies are not building that backup into their operations.

One missed visit per day is $55,000 to $73,000 in lost or delayed revenue per year. That is before you count the compliance exposure from undocumented gaps.

Your coordinators are not failing. They are overwhelmed. There is a difference.

The agencies that have solved this are not larger agencies. They are agencies that moved the coordination load off their clinical staff and onto someone trained specifically to carry it.

Melba Rebong Militante CEO of Phoenix Virtual Solutions wrote the full breakdown in her latest blog. What the chaos actually costs. What a trained medical VA handles day to day in an HHH agency. And how a 30-day integration works in practice.

Link in the first comment.