SS Service Corp

We Are Hiring!!

Commercial HVAC Dispatch Coordinator

Full-Time | Monday–Friday | Competitive Pay + Benefits

SS Service Corp is a growing HVAC-R contractor committed to delivering “Reliability in Every Degree.” We are seeking a highly organized and motivated Dispatch Coordinator to support our Commercial Service Department. This role is critical in ensuring efficient scheduling, technician productivity, and exceptional customer service.

Position Summary

The Dispatch Coordinator is responsible for managing daily service schedules, coordinating technicians, and acting as the central communication point between customers, field staff, and internal teams. This role requires strong organizational skills, quick decision-making, and the ability to thrive in a fast-paced environment.

Key Responsibilities
Schedule and dispatch HVAC-R service technicians for commercial service calls and maintenance
Prioritize emergency and high-priority service requests
Monitor technician routes, progress, and job completion in real time
Communicate with customers regarding scheduling, updates, and service confirmations
Coordinate with Project Managers and Service Managers to ensure efficient workflow
Maintain accurate records in dispatching software (e.g., Corrigo Pro or similar)
Review work orders for accuracy and completeness
Assist with billing coordination and job close-out documentation
Support planned maintenance scheduling and contract fulfillment

Call 508-822-2100 if interested