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You're the sales team. The marketing team. The one-person everything. For founders, sellers, and pros running their own show. FlyMSG.io The customer service team.
From heart surgery… to triathlons.
In this inspiring clip from the Modern Selling Podcast, Keith Bossier shares his personal journey through multiple surgeries and how he turned adversity into strength.
Proof that setbacks don’t have to stop you, they can push you forward.
03/31/2026
Are you struggling to turn customer interactions into revenue opportunities?
You'll want to read on to learn about Keith Bossier's approach to transforming customer success teams into revenue-generating powerhouses that protect and grow your business.
As Keith explains from his experience as VP of Sales at SDOCS, the traditional customer success model leaves money on the table.
“The type of profile that we hire for that role is generally someone who's done implementation, not who thinks as a salesperson.” Keith Bossier
Most companies treat customer success as a cost center focused solely on retention and support. But what if your CS team could actually drive significant revenue growth?
Stop Losing Deals: How to Price Based on What Customers Actually Value | MSP #314 Are you tired of watching deals slip away because your pricing doesn't align with what customers actually value? The traditional seat-based pricing model mig...
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