InterAction Training

Every leader has “those” situations.

The employee who pushes back.
The one who’s disengaged.
The behaviors that don’t improve—no matter how many conversations you’ve had.

Most managers were never taught how to handle these moments well.

Join Janice Branch from InterAction Training for this upcoming webinar:
Dealing with the Tough Employee Stuff: Utilizing Coaching and Improvement Plans

🗓 June 18, 2026
⏰ 1:30–3:30 PM CT

In this session, you’ll learn how to:
• Address difficult behaviors with confidence
• Coach through performance challenges
• Handle turnover, conflict, and disengagement
• Create improvement plans that actually work

Designed for branch managers, supervisors, operations leaders, and trainers navigating real team challenges.

👉 Learn more and see if this session is right for you. https://interaction-training.com/event/dealing-with-the-tough-employee-stuff-utilizing-coaching-and-improvement-plans061826/

Last week we got to spend a couple days with a great group of Credit Union professionals with the Illinois Credit Union League.

A lot of honest conversation, some good challenges, and people willing to really think about how they lead their teams. That’s where the real work happens.

Grateful to be part of it!