WAYS Infotech LLC

🔹 1. Managed Services

👉 Outcome-based model

The client outsources a function or service, not people.
• ✔️ Provider is fully responsible for delivery, performance, SLAs
• ✔️ Fixed or predictable cost
• ✔️ KPIs, monitoring, escalation, governance included
• ✔️ Client focuses on business, not ex*****on

📌 Typical use cases:
IT operations, cloud management, cybersecurity, ERP support, application maintenance

➡️ Best when: you want accountability, scalability, and reduced operational risk.

⸻

🔹 2. Staff Augmentation

👉 Resource-based model

The client hires external professionals who work under the client’s direction.
• ✔️ High flexibility
• ✔️ Fast access to skills
• ❌ Client manages tasks, priorities, delivery
• ❌ Risk and responsibility stay with the client

📌 Typical use cases:
Developers, ERP consultants, data engineers, temporary skill gaps

➡️ Best when: you need skills quickly and already have strong internal management.

⸻

🔹 3. Sub-Contracting

👉 Task or project delegation model

A vendor executes specific tasks or modules within a larger project.
• ✔️ Clearly defined scope
• ✔️ Limited responsibility
• ❌ Often dependent on main contractor
• ❌ Less strategic, more ex*****on-focused

📌 Typical use cases:
Module development, testing, migration, niche expertise

➡️ Best when: you need ex*****on power for well-defined activities.

Life After The Lockdown: IT Spending Priorities Now -

Life After The Lockdown: IT Spending Priorities Now The Covid-19 crisis revealed fault lines in the operations of almost every company. Immediate IT investments are needed to ensure the resiliency, efficiency and security of future operations and provide the flexibility needed to deal with any potential aftershocks.