United Call Centers

☕ Full house at our Executive Espresso in Budapest

An inspiring morning of networking, innovation, and expert insights on how AI is revolutionizing customer service.

From real-life case studies to live voice and text-based demos, we explored how artificial intelligence is reshaping customer interactions and driving operational excellence. The key takeaway? Customer experience is everything.

At United Call Centers, we have been putting customers first for over 25 years. With our hybrid AI solutions, we continue to set the standard for next-generation customer care. Special thanks to Annamária Ughy and Orsolya Zsolt for joining us and sharing their valuable perspectives. United Call Centers was proudly represented by Zsolt Máté Juhász, CEO, and Balázs Kopcsó, Head of Technology. They presented UCC’s vision for the future of customer service, highlighting our most advanced AI technologies and demonstrating how innovation and human-centered design come together to create outstanding customer experiences.

Thank you to everyone who joined us and contributed to the conversation.

📖 Click the link to read more about the event:
https://unitedcallcenters.eu/press-room/full-house-at-executive-espresso-where-ai-meets-customer-experience-excellence/

Full House at Executive Espresso: Where AI Meets Customer Experience Excellence - United Call Centers Full House at Executive Espresso: Where AI Meets Customer Experience Excellence Yesterday’s Executive Espresso event, hosted by United […]

Employees of the Month are Rime and Enikő! 🏆🎉

Kudos to them for their outstanding work, positive attitude and dedication. They truly exemplify our team's values. Thank you for your hard work and inspiring us all!

🔹 UCC at Digital Call Center 2025 🔹

On March 6, United Call Centers (UCC) showcased its AI-powered customer support solutions at Digital Call Center 2025. Managing Director Richárd Kozma highlighted how our award-winning AI tools enhance efficiency, multilingual communication, and customer experience. With AI-driven innovation, UCC continues to redefine scalable, high-quality customer care, earning recognition from Titan Business Awards, Business Intelligence Awards, and the Stevie Awards.

📖 Read more here: https://unitedcallcenters.eu/press-room/ucc-showcases-ai-powered-customer-support-at-digital-call-center-2025-conference/

UCC Showcases AI-Powered Customer Support at Digital Call Center 2025 Conference - United Call Centers On March 6, 2025, United Call Centers (UCC) took center stage at the Digital Call Center 2025 conference, […]