Operation Outsource

In this post, I want to share with you one mistake I made as a leader and what I learned from it.

I gave repeated instructions to one of my team members to do a particular task.

Inspite of multiple instructions, she wasn't performing and doing it correctly.

During one of the weekly team calls, I lost my cool and gave her feedback before the entire team.

I told her to step up her game, focus more and follow the instructions.

She felt bad and took it personally. She started crying and asked me how can I say something like that, She is putting all the effort, she is 100% committed to the work... Etc.

Her points made me thinking, what did I accomplish by calling her out before the team?

Nothing...

Here is an important lesson I learned that day:

If you have to praise an employee - Do it public. (before the team)

If you want give them feedback or talk about their mistakes or talk about anything negative - Do it in private (1 on 1)

Implementing this lesson made a huge impact on the team culture in my company.

As a leader in your company, what's the one thing that you changed in your leadership style that a huge difference in your company culture?

Please share it below.

Richard Branson is a serial entrepreneur who runs and manages 100+ successful companies. I always wondered how does he do it?
How is it even possible.

Few months back, I read an article where he shared his "Secret".

When he starts a new venture, for few months he gives complete attention on the company. During these months, he does 2 things
Set up Vision for the company, right business model, process which works.

Identify, hire and train the right people who can execute these processes, business model and make sure they achieve the vision of the company.

Once he does these things, he hands over the company to these people and moves to new venture.

With person like Richard Branson, it takes few months because he has done it multiple times and mastered the required skills.

One key learning I got from knowing his process is you need to have right team who can execute what the business model and Systems you have set.

If you want to achieve your vision, you must have rights systems backed up by right team.

Am curious to know whats the biggest challenge you are facing in achieving your vision?

Look forward to reading your challenge and provide you with a solution.