Infinite Networks

Looking for internet backed up with local Canberran customer service?

Infinite home internet plans are fast and reliable, supported by local experts who answer within minutes and work with you until your problem is resolved.

That's what makes Infinite different. That's what we mean when we say 'we go beyond.'

Reliable remote work starts with a stable network. When performance drops, the issue is often not the connection itself, but how the network is operating within the environment. Here are three common factors we see impacting home network performance:

1. Network session instability
Modems and routers manage ongoing sessions and memory. Over time, this can lead to degraded performance. A controlled restart, powering devices off for 30 seconds before bringing them back online, clears cached processes and re-establishes a clean connection.

2. Signal degradation and environmental interference
Wi-Fi is highly sensitive to both distance and surrounding materials. Physical barriers, reflective surfaces, and household devices such as microwaves and Bluetooth equipment can all interfere with signal quality. Positioning your router in an open, elevated space, closer to your primary device, helps maintain consistent performance.

3. Bandwidth contention across devices
In most home environments, multiple devices compete for bandwidth simultaneously. Background processes such as cloud syncing, software updates, and streaming can consume capacity without being immediately

Nothing like a long weekend to show you what your home internet is (or is not) capable of.

Infinite's home internet plans offer a range of speeds and experiences to meet your download needs, minimise buffering, and keep the whole family safe online, whatever they're enjoying.

If the Easter long weekend reminded you that yours isn't up to the challenge, contact our local Canberra team on 1300 790 337. We'll get you on a home internet plan that works for you.

Don't wait until your home gets an nbn Fibre to the Premise (FTTP) upgrade sometime between now and 2030 - get better internet today.

Whether it's Fibre to the Node (FTTN) or Vision Broadband, our customers experience more reliable connections with better customer service than they have experienced anywhere else. And we can even help you switch once FTTP is available at your home.

So why wait? Call 1300 790 337 today.