The Collaborative Co.
The Collaborative Co. is a VA, founded by a two-time Aus VA of the Year finalist.
08/07/2026
I want to say something that might be uncomfortable...
When a VA goes quiet, stops showing up, or disappears entirely - the first thing most founders do is blame the VA.
And sometimes. Yes. It's the wrong fit.
But more often than not? It's the onboarding.
Or the lack of one.
I've seen it play out so many times. A founder hires someone great. Sends them a few logins.
Says "jump in when you're ready." And then wonders why by week three nothing is moving.
Here's what was actually happening đ
The VA didn't know what good looked like. Nobody told them. There was no brief clear enough to work from. No feedback specific enough to course correct on. No check in early enough to catch the disconnection before it became silence.
They weren't lazy. They were lost.
And a lost VA doesn't ask for help. They slow down. Then they disappear.
This is not a VA problem. It's a setup problem. And it's completely preventable.
The first 30 days of a VA placement determine the next 12 months. I've seen that proven over and over again. Get the onboarding right and you get a VA who is invested, proactive, and still there a year later. Skip it and you're back to square one by month two wondering what went wrong.
At TCC we build your onboarding process before your VA even starts.
Because the match is only half of it.
The setup is the other half.
â DM us 'MATCH' and I'll show you what a TCC onboarding actually looks like.
Had a VA not work out before? This is usually why. And it's fixable.
06/07/2026
The question every new client asksâŚ
How do I safely give my VA access to my accounts.
And I get it. Handing over the keys to your business, even just the Instagram password, feels like a big deal the first time. Especially if youâve never done it before. Especially if youâve been burned before.
So let me make this really simple đ
This is not as complicated or as risky as it feels. It just needs to be set up properly. And most people skip that part because nobody told them how.
Thatâs what this post is for.
Swipe for the exact setup we walk every TCC client through before their VA starts. The tools. The access list. What to share and what to never share. And what we do on our end so your data stays protected from day one.
Because your VA shouldnât spend their first week waiting on you to figure out the logistics.
They should walk in ready.
Thatâs what we make sure of.
â Book your Collaborative Call through the link in bio.â¨
Or DM us âACCESSâ and weâll send you the full pre-start checklist.
01/07/2026
One of the most common questions I get asked before someone books a call.
"Do I need a full time VA or will part time be enough?"
And the honest answer is, it depends on where you are right now. Not where you think you should be.
Some founders come to me completely underwater. Inbox chaos. Content not going out.
Follow ups slipping. They needed someone yesterday. Full time makes sense.
Others are just starting to feel the ceiling. Things are moving but there's this constant low level hum of tasks that are quietly eating their best hours. Part time is the right first step.
Neither is wrong. Both work. The key is matching the hours to the actual need and never overselling you hours just for the sake of it...
Here's what I know for sure...đ
Even 20 hours a week with the right VA changes your week. Not eventually. From day one.
Because it's not just about the hours. It's about having someone who actually knows your business, has been matched to your specific brief, and is onboarded properly so they hit the ground running instead of spending the first month figuring out your passwords.
That's what every TCC package comes with. Regardless of hours.
And when you're ready to go from part time to full time? We make that transition seamless. No new recruitment process. No starting over. Just more of what's already working.
â Comment HOURS and I'll personally help you figure out which option is right for where you are right now.
Part time or full time. The right support changes everything either way. â¤ď¸
30/06/2026
My daughter has this book she's obsessed with right now. She loves unicorns. They're pretty, magical, great for a nearly 5 year old...
And every time we read it, I think the same thing...Unicorns are a fantasy. And so is the "perfect" VA so many business owners are out there searching for.
Everyone wants the unicorn.
The one who's a master at strategy, admin, bookkeeping, sales, customer support, content, ops, all of it. I get it. It DOES sound incredible.
But it's rare. Almost mythical. To be fair, we've got a couple on our team like that, but that's not what we actively go looking for when we're recruiting VAs.
What actually works is hiring for what you need most right now.
The expert in finance. The expert in marketing. The expert in whatever your business is ACTUALLY missing.
Find that person first, not the unicorn.
Everything else gets so much easier from there.
Ready to stop chasing unicorns? Book a Collaborative Call. Link in bio.
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Gold Coast, QLD