Turbo I.T. Support

Scammers are at it again. Don’t fall for these. Check the sending email address always and even if that looks right open a web browser and manually browse to the site in question and check your account status.

Are you worried about your data/files?

Is the recent outbreak of "Wannacry" worrying you?

Backup drives start at $70. If used regularly and wisely, you can minimise your exposure.

Don't leave the backup drive plugged in especially while you read your emails or at times you are likely to be exposed to these threats.

Buy a drive that has its own backup software if you are unsure of how to do backups and make sure you install the software and set it up.

Don't know how? I can set up any modern computer to do backups.

Windows 7 and Windows 10 both have backup solutions built in. Just buy the drive and search for 'backup' (Windows 7, start menu. Windows 10, Cortana). Plug the drive in and wait for the computer to identify it and install it. Then run the backup.

Do a backup as regularly as you are willing to sacrifice files and data. And remember to unplug the drive before you set about doing anything else. Make sure you safely remove it by selecting the removal icon at bottom-right near the clock, before you unplug the drive.

If this is all too much for you let me know and I can book you in to sort this out.

$70 of hardware can save you untold amounts of anguish losing years of photos and files.

One more bit of advice.
If you don't know the person sending an email - don't open it
If you aren't expecting an attachment from someone - don't open it
If you your computer is suggesting a windows update - apply it!
Do NOT follow prompts in emails to do any actions on your computer. Even if it is a link to a video or file. Do not click the link.

Seems to be a bit of this going around lately...
My neighbour reported this only last week..
He was browsing a site and a whole page popped up saying he needed to contact Microsoft Support on the following number....

He couldn't close the page. Luckily he heeded my warning and switched the computer off (Shutdown). This cleared it up quick smart.

Unluckily I have had support calls from a few....
One was trying to download a TV Show... Ignored the warnings and furthermore, called the number, allowed the person on the other end remote access, etc..

As a general warning... DO NOT ALLOW ANYONE ACCESS to your computer.. While you talk to them on the phone... Regardless of if you called them, or they called you and "Identified themselves"..

If you have not met the person before, don't let them have access.

If you think what is on the screen is legitimate, shutdown the computer and take it to a reputable repair place or call me if you are in the Launceston area...