CASA Mackay

It was great to see so many people attend the Mackay Disability Expo and explore the wide range of supports available across our region.

Sarah and Abby enjoyed meeting those living with disabilities, families, carers and fellow service providers throughout the day.

We shared information about our services and learn more about the goals and aspirations of our community members. Thank you to everyone who stopped by for a chat!

For more information, visit us at 1/38–40 Wellington Street or get in touch with our NDIS Services Coordinator Sarah.
📩 [email protected]
📞 07 4951 4299

Surprise, we are moving!

As CASA Mackay continues to grow, we’re relocating to a space that better supports our expanding team and the services we provide across the Mackay region, marking an exciting new chapter for our organisation.

Our new location: 1/38-40 Wellington Street, Mackay.
We will be operating from this location effective from Monday, 1 June 2026.

While we transition into our new home, we appreciate your patience and understanding during this period.

We’re working hard to ensure minimal disruption. There may be some temporary delays as the move takes place.

We also want to acknowledge and sincerely thank the many local businesses and teams assisting throughout this process:
Craig at Coastal Living Homes
All the team at TranTech Computers
Tony and the crew from Roy Powell Security
Blake at RONNCONN
Kim, Tracey and the crew from Hornick’s

Your support throughout this transition has been greatly appreciated.

We look forward to welcoming you to our new location soon!

CASA welcomes clients through all kinds of outreach pathways and other local services, each facing different challenges and levels of housing instability.

A recent client had complex personal needs and was supported through IHR (Immediate Housing Response) accommodation. Our Intake team worked closely with them, stabilising immediate needs, building trust, and addressing barriers to long-term housing.

Through ongoing advocacy, application support and collaboration with external providers, the client was able to secure a private rental property – a major milestone after previously facing multiple barriers to stable housing.

Our support continued beyond moving in. Through the Homestay program and support from NILS (No Interest Loan Scheme) for essential household items, the client gained the practical tools and confidence to maintain their tenancy.

Today, the client is settled, confident and on a path to long-term stability.

If you know someone experiencing or facing homelessness, contact our team today on 07 4951 4299 or visit https://www.casamackay.org.au/contact-us.