Yep AI
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Powering e-commerce growth with a scalable system of AI agents and automation.
31/03/2026
The real cost of customer service on Shopify:
Phone: $16-$25 per interaction
Email: $12-$18 per interaction
Live chat: $8-$12 per interaction
AI: $2-$4 per interaction
A store doing 200 orders/day with 80-120 daily CS interactions is spending $4,200-$7,500/month just on staffing.
The hybrid approach (1 human + AI) cuts that to $2,500-$3,500/month while improving response times from hours to seconds.
And here is the part nobody talks about: customer satisfaction scores are actually higher with hybrid than human-only teams. Turns out people prefer instant answers for simple questions and human attention for complex ones.
Full data breakdown with seasonality analysis → https://www.yepai.io/blog-posts/shopify-customer-service-costs-in-2026-what-the-numbers-actually-say
Introducing Yep AI Version 3.0: Faster. Smarter. More Human.
Powered by a new multi-agent system, Yep AI 3.0 transforms your Shopify store with smarter recommendations, faster responses, and deeper automation.
What’s new in Yep AI 3.0:
• Ultra-smart product recommendations
• One-tap add to cart in chat
• Automated cart recovery
• Request order modify/track inside chat
• Syncs with WhatsApp
Built for Shopify merchants who want intelligence, automation, and better conversions — without extra workload.
👉 Now available on the Shopify App Store: https://apps.shopify.com/yep-ai-chatbot
Click here to claim your Sponsored Listing.
Contact the business
Website
Address
Level 27, 530 Collins Street
Melbourne, VIC
3000
Opening Hours
| Monday | 9:30am - 6pm |
| Tuesday | 9:30am - 6pm |
| Wednesday | 9:30am - 6pm |
| Thursday | 9:30am - 6pm |
| Friday | 9:30am - 6pm |
