Uptick - Fire & Security Software

Admin work shouldn’t become the second shift of a fire technician’s day.

Josh from Local Fire shared about how completing ESM audits in Uptick changed the workflow for him and his team.

Previously, the site visit was only part of the job. The rest happened back at the office - uploading photos, building reports and pulling together standards documentation.

Now, it can all be completed before leaving site 🤝

For Josh, it means less unfinished admin waiting at the end of the day, especially once the phone starts ringing and distractions kick in!

The fire industry is full of people who know the work inside out.

What changes when you step into ownership is everything around the work. Compliance, staffing, invoicing, customer expectations, and day-to-day operations all need attention at once.

After more than 26 years in the industry, Gareth Lloyd reflects on that shift from sprinkler fitter to building Quality Fire Protection and later acquiring KC Fire.

As businesses grow, it becomes more important to have a clear view across the business, from inspections and scheduling to quoting, invoicing, and reporting. Connected systems can help bring more structure and visibility to that work.

Learn more about Uptick here: https://hubs.ly/Q04jfh8T0

“Even now if we’ve got questions, we jump on the Academy or we ring up and the support is instant.”

That was one of the things Josh from Local Fire highlighted when speaking about onboarding a 15-person team onto Uptick.

The initial training was personalized to the team, but having ongoing access to Uptick Academy meant support was always available.

Uptick Academy is Uptick’s free, self-paced training platform, designed to help customers revisit training, onboard new starters and learn at their own pace across desk and field workflows.

Because onboarding doesn’t really stop once the system is live 🔥

https://hubs.ly/Q04gxw3r0