Axis Travel

Just a little reminder to those who think they know more than travel agents:

THE FEDERAL COURT HAS SLAPPED TRIVAGO WITH A $44.7 MILLION FINE FOR MISLEADING CONSUMERS ABOUT HOTEL ROOM RATES ON ITS WEBSITE AND ITS ICONIC TV ADS.

In January 2020, the Federal Court found that Trivago had breached the Australian Consumer Law by misleading consumers when representing that its website would quickly and easily help users identify the best deal or cheapest rates available for a given hotel.

In fact, Trivago used an algorithm that placed significant weight on online hotel booking sites that paid Trivago the highest cost-per-click fee, which often did not highlight the cheapest rates for consumers, according to Australia’s consumer watchdog, the ACCC.

Trivago admitted that between December 2016 and September 2019 it received approximately $58 million in cost-per-click fees from clicks on offers that were not the cheapest available offer for a given hotel, causing consumers to overpay hotel booking sites approximately $38 million for rooms featured in those offers.

Such a wonderful outcome that little Cleo Smith is alive and apparently, well. There is a God.

One wonders what our wonderful Emperor will announce on Friday in regards to WA joining the rest of Australia and the world. If you all want to rush in and book a trip for 2022, 2023 or 2024, be my guest. Vaccine mandates, this rule, that rule - I am nearly over it I must say. The magic ingredient of life - "Hope" looms in that we all hope some form of normality returns to travel soon. Look forward to being of service to all of our long term, loyal friends (clients).