Vicky Krishnamurthy

As nice as a refund is, it's not to be expected.⁠
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As an employee your employer's software calculates the best estimate of tax payable on your wages as such there should not be too much of a variance (refund/payable) at tax time.⁠
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If you are a business owner your accountant's job is not to hunt you a refund, their job is to apply the legislation accurately, analyse all possible deductions and strategize and point out any strategies moving forward.