I-Help Disability Services

Why is a participant's behaviour skyrocketing when their routine is disrupted?

In this Episode 1 highlight of Outreach, co-host and producer Brian sits down with Quality Assurance Manager and Psychologist at National Positive Behaviour Support, Colby bryce. Together, they break down how challenging behaviour is deeply connected to communication, and why risk of harm actions are often direct responses to unmet needs.

Brian shares a real-life example of a non-verbal participant living in Supported Independent Living (SIL) and Specialist Disability Accommodation (SDA). When she missed her regular Friday swim, her behaviours escalated significantly. Once the team realised the missed swim was the root cause and took her to the pool, her frustration completely deescalated. It is a powerful reminder to listen closely to actions when words are not available.

Do you have any similar experiences to share? Let us know in the comments below.

Outreach is proudly brought to you by Gratitude Home Care and i-Help Disability Services.

I-Help Disability Services is a registered NDIS provider equipped for complex needs, fully registered under Module 2A to implement behaviour support plans.

The full episode can be streamed via the links below:

🎥 YouTube: https://www.youtube.com/watch?v=cQy5c2SI9cA

🎧 Mixcloud: https://www.mixcloud.com/WestsiderRadio/outreach-episode-1/

If you would like to share your story, send through an expression of interest to Marcus Cook or Brian Peel on:
📧 [email protected]
📧 [email protected]

Why are mental health illnesses increasing across the world?

In this clip from Episode 1 of The Outreach Podcast, Colby from NPBS points out that, while technology and devices often get the blame for rising global mental health struggles, Colby our diets have drastically shifted over the last 20 years toward heavily processed foods.

For people living with disabilities, this gap in nutritional care is even more pronounced. Colby argues that while therapies like OT and behaviour support are widely utilised, nutrition is significantly overlooked, despite its massive impact on how we feel, sleep, and behave.

OUTREACH is a show dedicated to aged care, disability, and the power of community connection, proudly brought to you by Gratitude Home Care & I-Help Disability Services

This episode is available on YouTube and Mixcloud via the links below and be sure to check out all of our other episodes.
🎥 YouTube: https://www.youtube.com/watch?v=cQy5c2SI9cA

🎧 Mixcloud:
https://www.mixcloud.com/WestsiderRadio/outreach-episode-1/

If you would like to share your story, send through an expression of interest to Marcus Cook or Brian Peel on:
📧 [email protected]
📧 [email protected]

Can an AI robot remind people to take medication?

In this Episode 4 highlight of Outreach, Rajiv Khosla demonstrates how My Matilda AI companion can remind people to take their medication and allow family members to remotely check in and confirm medication is being taken.

For families separated by distance, it’s a powerful example of how technology can provide extra peace of mind while supporting independence at home.

🎧 Watch the clip and join the conversation:
Would technology like this help you feel more connected to loved ones?

Check out the full episode on Youtube and Mixcloud via the links below:
🎥YouTube: https://youtu.be/5ey2txECR9g

🎧MixCloud: https://www.mixcloud.com/Outreach_Podcast_Radio/outreach-episode-4-my-matilda-ai-robot-prof-rajiv-khosla/

OUTREACH is a show dedicated to aged care, disability, and the power of community connection.

If you would like to share your story, send through an expression of interest to Marcus or Brian on:
📧 [email protected]
📧 [email protected]

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AI robot’s role in supporting Aged Care and NDIS participants

In this Episode 4 highlight of Outreach, Matilda the AI robot shares an important message about the role of AI in aged care and disability support.

“While AI can offer valuable support, it’s a tool to augment human care and interaction, not replace it.”

From companionship and reminders to meaningful engagement, Matilda is designed to enhance quality of life while recognising that the empathy, warmth, and personal connection of human caregivers and loved ones can never be replaced.

🎧 Watch the clip and join the conversation:
Do you think AI should be implemented more in aged care and disability support?

Check out the full episode on Youtube and Mixcloud via the links below:
🎥YouTube: https://youtu.be/5ey2txECR9g

🎧MixCloud: https://www.mixcloud.com/Outreach_Podcast_Radio/outreach-episode-4-my-matilda-ai-robot-prof-rajiv-khosla/

OUTREACH is a show dedicated to aged care, disability, and the power of community connection.

If you would like to share your story, send through an expression of interest to Marcus or Brian on:
📧 [email protected]
📧 [email protected]

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