PPM Project Management Pty Ltd

Understanding Disputes in Project Management

In the realm of project dispute resolution, a dispute is viewed as a competitive state where by each party wishes to occupy a position unsuited to the other. This competitive state encompasses elements of behaviours (actions that result in project issues), emotions (where the parties are hostile to each other), interdependence (when the parties tasks interdependent), and perceptions (blaming the other party).

Properly managed project disputes are extremely effective in bring to fore underlying project issues and in encouraging problem solving through the analysis of possible solutions. In the management of project disputes real interests, objectives and needs of the parties involved are addressed and communication on those issues encouraged. A properly managed project also helps in preventing untimely and unsuitable resolution of project disputes.

The measure or success of any project dispute resolution is when the parties involved are able to; change and learn from the dispute, get more involved in their roles, work cohesively, and find a solution to the dispute.