Freewave Aged Care

Elder abuse is often hidden, but its impact can be devastating.

Today, on World Elder Abuse Awareness Day, we stand with older Australians and reaffirm our commitment to dignity, safety, independence and respect.

Awareness matters. Action matters more.

Every provider, worker, family member and community member has a role to play in recognising, preventing and responding to elder abuse.

Older people have the right to live free from abuse, neglect, coercion and exploitation.

If something doesn't feel right, speak up.

Today marks World Elder Abuse Awareness Day.

Elder Abuse can occur in many forms - the impact can be devastating, affecting a person’s health, wellbeing, financial security, independence and quality of life.

COTA Australia Chief Executive Officer Patricia Sparrow said elder abuse remains a significant and often hidden problem affecting older Australians across the country. “One in six older Australians experiences abuse, often at the hands of someone they know and trust,” Ms Sparrow said.

The Federal Government’s recently released National Plan to End the Abuse and Mistreatment of Older People, providing an important framework for addressing the issue.

“A national plan sets the direction, but real progress will depend on whether it is backed by concrete action, sustained investment and clear accountability,” she said.

Read the full media release here:
https://cota.org.au/news/world-elder-abuse-awareness-day-turning-commitments-into-action-for-older-australians/

United Nations - 2026 Theme: Beyond Awareness: Making Elder Abuse Prevention Work https://www.un.org/en/observances/elder-abuse-awareness-day/

🃏 Seniors Sunday Session at Berry Bowling Club

We’re hoping to bring people together for a relaxed Sunday afternoon of old-school cards, conversation and connection at Berry Bowling Club.

The afternoon is especially for local seniors who may enjoy a little more company and community, but family, friends and people of all ages are very welcome.

📍 Berry Bowling Club
🕒 Sundays, 3.00–5.00 pm
🍽 Stay on for dinner afterwards if you wish

There is no cost to attend. You would only need to cover your own personal expenses if you choose to enjoy a drink or stay for dinner.

You don’t need to be an experienced card player. Come along to play, learn, teach someone else or simply enjoy the company.

Local transport can also be arranged for anyone who would like to attend but needs a little assistance getting there.

At this stage, we’re simply trying to gauge interest, so please comment below if you would be likely to attend and let us know which card games you enjoy.

A simple Sunday afternoon, with good company, connection and community at its heart.

Berry Bowling Club

Everyone receiving aged care services has the right to be treated with dignity and respect.

Safe, quality aged care is your right.

Did you know that raising feedback or concerns with your aged care provider first is often the easiest and quickest way to resolve issues?

Everyone receiving aged care services has the right to be treated with dignity and respect.

If you're worried about the quality of the aged care services you or someone else is receiving, you can speak up. If you find it difficult to speak up on your own, you can ask the Aged Care Quality and Safety Commission for help. We can help you raise or resolve a complaint.

Read our Top tips for making a complaint 🔗 https://www.agedcarequality.gov.au/resource-library/top-tips-raising-concern or visit agedcarequality.gov.au for more information on how to raise a complaint.

Safe, quality aged care is your right.

We're incredibly grateful for Google reviews.

Kind words like these mean the world to our team.

Thank you, Lynne, for trusting Freewave with your care.

📢 Pricing Update – 1 July 2026

We're pleased to let our clients and families know that Freewave Aged Care will not be increasing our prices on 1 July 2026.

While many providers are facing rising costs, we have made the decision to maintain our current pricing for the coming year.

We understand that every dollar matters and remain committed to providing high-quality care that is both reliable and affordable.

Thank you for the trust you place in Freewave. It's our privilege to support older Australians to remain living independently at home.

Aged care isn't just about services.

It's about knowing who's coming to your home.

It's about having someone answer the phone when you need help.

It's about being listened to, treated with dignity and supported to continue living life your way.

At Freewave, we believe great care starts with relationships. That's why we focus on consistency, continuity and taking the time to understand what matters most to each person we support.

Because aged care should feel personal.

Need advice or support? We're always here to help. Simply call 1800-271-002.

We welcome this announcement and applaud the Department's decision to remove co-contributions for Personal Care services from 1 October 2026.

This is a positive change that will help reduce costs for many older Australians and improve access to essential care and support.

If you would like to understand how these changes may affect your individual co-contribution arrangements, please contact our team. We're happy to help.

How Support at Home's personal care funding changes from October 2026 - Hellocare A major shift in how personal care is funded under Support at Home kicks in this October. We have broken down exactly what it means for older Australians and their families.

Hospital says you're ready to go home.

Your own bed. Your own shower. Your own familiar surroundings.

Freewave Aged Care helps make hospital discharge and transition to home possible.

Because there's no place quite like home.

Support at Home is new, complex and still evolving.

If your team would benefit from a clear, practical overview, Freewave Aged Care offers FREE Lunch & Learn sessions for health professionals and community organisations.

● GP practices
● Hospitals
● Rehabilitation teams
● Allied health providers
● Independent living villages

If you'd like to arrange a session, we’d love to hear from you.

A helpful resource from Older Persons Advocacy Network for older people, families and carers.

Understanding your rights, the complaints process and what options are available if something doesn't seem right is an important part of navigating aged care.

Knowledge is empowerment.

Aged care act spotlight: Navigating aged care complaints Aged care act spotlight: Navigating aged care complaints Download Transcript Every older person has the right to quality aged care – and the right to speak up when they’re not getting it. In this OPAN webinar, our panel of experts will discuss the aged care complaints process. Including what’s...