Bridge I.T.

🚨 Why I’m moving away from recommending HP Inc (and what’s changing at Bridge IT) 🚨

I’ve just completed a range of Lenovo Partner certifications, including:

✔ Infrastructure Solutions
✔ HPC (High Performance Computing)
✔ Data & Analytics
✔ AI Workstations & Sales
✔ Infrastructure Implementation & Configuration

This is all part of making sure I’m delivering the best possible outcomes for my clients.

👉 But this also comes after a decision I’ve been sitting on for a while…

I can no longer confidently recommend HP.

💬 Here’s why (real-world experience):

HP’s “Next Business Day Onsite Support” sounds great on paper…

But in reality:

❌ You’re required to spend hours troubleshooting before anything happens
❌ Jobs get delayed through approval processes
❌ “Next Business Day” often becomes multiple days — sometimes 10+ business days
❌ Clients are left waiting while critical systems are down

That’s simply not acceptable in a business environment.

🔧 What this means for my clients

Nothing changes if you already have HP — I’ll continue to support what’s in place.

But when it comes to new hardware and infrastructure, I need to recommend solutions I can stand behind:

✔ Reliable support
✔ Fast response times
✔ Vendors that actually deliver on their promises

💡 My responsibility

This isn’t about brands — it’s about risk.

If a vendor’s support model introduces delays and downtime, that becomes a real business risk.

And that’s something I won’t compromise on.

If you’re planning upgrades this year (servers, workstations, or full environments), happy to have a chat 👍

Note: HPE Enterprise are still awesome and run as a separate entity!