Call Point Business Solutions Ltd.

Connecting calls to closed deals. That’s the real power of modern telecommunication.

In Australia’s cut-throat market, communication isn’t about ticking boxes on a call sheet. It is
the literal lifeblood of your revenue. If your outreach isn't hitting the mark, you're just leaving
money on the table for your competitors.

At Call Point, we don't just dial numbers, we breathe real life into your client relationships.
Driven by relentless Aussie grit, dedicated teamwork, and sharp strategic foresight, our elite
communicators turn cold conversations into your brand’s most valuable assets.

From scaling corporate pipelines in Sydney and Melbourne to expanding local trades in the
regional heartlands, we ensure your voice always strikes the perfect chord.


Stop letting qualified leads slip through the cracks. Let's make every single connection count.

Happy World Telecommunication Day!

𝐍𝐨 𝐦𝐚𝐭𝐭𝐞𝐫 𝐡𝐨𝐰 𝐛𝐮𝐬𝐲 𝐭𝐡𝐞 𝐰𝐨𝐫𝐥𝐝 𝐛𝐞𝐜𝐨𝐦𝐞𝐬,
𝐎𝐧𝐞 𝐜𝐚𝐫𝐢𝐧𝐠 𝐯𝐨𝐢𝐜𝐞 𝐬𝐭𝐢𝐥𝐥 𝐡𝐚𝐬 𝐭𝐡𝐞 𝐩𝐨𝐰𝐞𝐫 𝐭𝐨 𝐜𝐚𝐥𝐦 𝐞𝐯𝐞𝐫𝐲 𝐟𝐞𝐚𝐫.

Mothers teach us patience in silence, kindness in chaos, and warmth through every conversation.

Perhaps that is why true support is never just service
It is care felt from the heart.

𝐇𝐀𝐏𝐏𝐘 𝐌𝐎𝐓𝐇𝐄𝐑'𝐒 𝐃𝐀𝐘, 𝐌𝐨𝐦..

𝗖𝗮𝗹𝗹 𝗣𝗼𝗶𝗻𝘁 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 𝐢𝐬 𝐇𝐢𝐫𝐢𝐧𝐠 𝐇𝐑
𝗣𝗼𝘀𝗶𝘁𝗶𝗼𝗻: Human Resource Executive.
𝗝𝗼𝗯 𝗧𝘆𝗽𝗲: On-Site
𝗦𝗮𝗹𝗮𝗿𝘆: 20000-30000 BDT (Based on Experience)
𝗘𝘅𝘁𝗿𝗮 𝗛𝗼𝘂𝗿𝘀: Paid Accordingly.
𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: House 33 (3rd Floor), Lane 1, Block B, Section 6, Mirpur, Dhaka 1216
Apply: https://shorturl.at/xQ5sY

𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:
Manage end-to-end recruitment for telesales agents & staff.
Handle onboarding, attendance, and documentation systems.
Maintain discipline & HR policies in a target-driven environment.
Coordinate and manage day and night shift operations in collaboration with other HR Executives to ensure efficient workforce planning and seamless operations.
Resolve employee issues & conflicts efficiently.
Track agent KPIs, attendance, and performance metrics.
Build and maintain HR dashboards, reports, and trackers (Excel/Sheets)
Support managers with data-driven insights for team performance.
Ensure proper data management, reporting accuracy & process optimization.
Be on-call for urgent HR and operational issues.

𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀:
𝐏𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞: Minimum 2–3 years of experience in an International Call Center, specifically in Telesales Specialist or HR role .
𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐲 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞: A strong background in the BPO/Call Center industry is essential. Candidates with a deep understanding of telemarketing operations will be given high priority.
𝐒𝐚𝐥𝐞𝐬 𝐃𝐲𝐧𝐚𝐦𝐢𝐜𝐬: Must have a solid grasp of sales team structures, performance metrics, and the ability to thrive in a high-pressure, target-driven environment.
𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐑𝐞𝐬𝐢𝐥𝐢𝐞𝐧𝐜𝐞: Proven ability to manage fast-paced workflows and adapt to the unique challenges of international shift operations.

𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗦𝗸𝗶𝗹𝗹𝘀 (𝗠𝘂𝘀𝘁 𝗛𝗮𝘃𝗲):
Advanced proficiency in MS Excel / Google Sheets.
(Formulas, Reporting, Data Tracking, Basic Dashboards).
Ability to analyze performance data & generate insights.
Experience handling HR systems, trackers, or CRM tools.
Strong skills in reporting, data accuracy & process automation (basic level).

𝗕𝗲𝗻𝗲𝗳𝗶𝘁𝘀:
• Competitive salary + paid overtime.
• Subsidized meals (Lunch/Dinner)
• Festival bonus (post-probation)
• Career growth in a fast-growing BPO.

𝗦𝗵𝗶𝗳𝘁𝘀:
Day: 6:30 AM – 6:30 PM
Night: 7:00 PM – 7:00 AM
5-day workweek (Mon–Fri)