Molepolole Service Centre

SERVICE STANDARDS

PUBLIC HEALTH
Services offered
-registration of waste collection
-pest control

Requirements
-full names and physical address
-price determined by size of house for pest control
-waste collection minimum price is any amount

Turnaround time
-waste collection-7 days
-pest control-7 days

IN OUR quest to provide excellent service to our valued clients,We would like you to know our CUSTOMER SERVICE STANDARDS,to know what to expect at our Service Center,and report back to us if not met.

BUILDING CONTROL
Requirements
-fully completed application form for planning and building permission
-4 copies of each set of drawings/plans in A2 sizes
-copy of plot certificate or lease agreement
-payment(see perusal fees schedule attached)

*In addition:information required for change of land-use/subdivision/consolidation
-certified copy of ID(omang)
-letter stating reasons for change of land use/subdivision
-neighborhood consultation(change of land use)
-submit registered physical planner certification

Turnaround time
-issuence of building permits-1 week
-subdivision and change of land use-6 weeks

***We will keep on publishing service standards for different services we offer