CardTraders.ca

Hey friends!

We will be back in office prepping and working on shipments on Friday and through the weekend!

Thanks for being patient as we sorted through our family loss.

A follow up to our post from last week.

Our delays the last while in shipping have stemmed from serious family issues.

On short notice, I had to fly to Winnipeg to assist my mother in placing my father into palliative care. He is suffering from both Prostate and Liver cancer.

I will be back in Calgary on Sunday evening, and begin shipping outstanding orders on monday.

As we are currently a one person operation, this has impacted our day to day. I do expect to be able to ship a good amount of orders as soon as I return.

My sincerest apologies to those of you who have been incredibly patient. We will make sure to make it up to you once your orders have shipped.

Thank you for your understanding.

Update on Order processing!

We have been prepping and prioritizing shipped orders this week. Many of you waiting should receive confirmations your orders have shipped sometime late tomorrow or Thursday.

Pickup orders - we will be prepping as many of those as possible tomorrow - you will be emailed specifically once prepped with an alternate pickup location (temporary) with instructions to make arrangements

Outstanding Grading orders - we will have an update on those shortly after these are completed and will contact each of you individually.

We expect all outstanding online orders to be addressed by Friday, and any orders with issues will still be contacted seperately to determine if we are back ordering or cancelling.

We appreciate your patience with our delays.

Please reach out with any questions via email - we will be getting through our email backlog by Friday as well.