TeckPath

𝐖𝐞'𝐫𝐞 𝐩𝐫𝐨𝐮𝐝 𝐭𝐨 𝐬𝐡𝐚𝐫𝐞 𝐭𝐡𝐚𝐭 𝐓𝐞𝐜𝐤𝐏𝐚𝐭𝐡 𝐡𝐚𝐬 𝐛𝐞𝐞𝐧 𝐧𝐚𝐦𝐞𝐝 𝐚𝐧 𝐌𝐒𝐏 𝐭𝐨 𝐖𝐚𝐭𝐜𝐡 𝐛𝐲 𝐌𝐒𝐏 𝟓𝟎𝟏.

This recognition celebrates managed service providers shaping the future of the industry through innovation, operational excellence, and a commitment to helping businesses succeed in an AI-driven world.

For us, this recognition isn't just about technology, it's about the people we serve every day. It reflects the trust our clients place in us, the dedication of our team, and our mission to help organizations across Canada build secure, resilient, and future-ready IT environments.

To our clients, partners, and incredible team... thank you for being part of this journey. Your trust inspires us to keep raising the bar.

Congratulations to all the organizations recognized on this year's MSPs to Watch list.

What if the biggest cybersecurity threat isn't the one trying to get in but the one that's already inside?

Modern attacks are quieter, smarter, and often go undetected for weeks.
In our latest article, we explore why continuous threat monitoring is becoming essential for Canadian SMBs.

📖 Read more: https://lnkd.in/gU4jjGsv

𝐆𝐫𝐞𝐚𝐭 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐞𝐫𝐯𝐢𝐜𝐞 𝐢𝐬𝐧'𝐭 𝐦𝐞𝐚𝐬𝐮𝐫𝐞𝐝 𝐨𝐧𝐥𝐲 𝐛𝐲 𝐡𝐨𝐰 𝐲𝐨𝐮 𝐫𝐞𝐬𝐩𝐨𝐧𝐝 𝐝𝐮𝐫𝐢𝐧𝐠 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐡𝐨𝐮𝐫𝐬.

Sometimes, it's measured by what happens after everyone has gone home.

As customer expectations continue to evolve, businesses are rethinking what it means to be available, not by asking employees to work 24/7, but by finding smarter ways to stay responsive.

In our latest LinkedIn article, we explore 𝑤ℎ𝑦 𝑎𝑓𝑡𝑒𝑟-ℎ𝑜𝑢𝑟𝑠 𝑐𝑢𝑠𝑡𝑜𝑚𝑒𝑟 𝑠𝑒𝑟𝑣𝑖𝑐𝑒 𝑖𝑠 𝑏𝑒𝑐𝑜𝑚𝑖𝑛𝑔 𝑎 𝑐𝑜𝑚𝑝𝑒𝑡𝑖𝑡𝑖𝑣𝑒 𝑎𝑑𝑣𝑎𝑛𝑡𝑎𝑔𝑒 and how businesses can deliver a better customer experience without increasing workload or contributing to employee burnout.

At TeckPath, we built 𝐓𝐞𝐛𝐚𝐪𝐢 to help make that possible.

is an 𝐀𝐈-𝐩𝐨𝐰𝐞𝐫𝐞𝐝 𝐀𝐟𝐭𝐞𝐫-𝐇𝐨𝐮𝐫𝐬 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦 designed to help businesses stay responsive beyond traditional business hours. It professionally answers incoming calls, understands the reason for each interaction, identifies urgent situations, captures key details, and ensures your team has everything they need to follow up with confidence.

Whether you're in healthcare, legal, property management, logistics, retail, manufacturing, professional services, or IT, Tebaqi helps you deliver a consistent, professional customer experience even when your office is closed.

📖 Read the full article to discover why after-hours customer service is becoming a competitive advantage for modern businesses.

🌐 Learn more about Tebaqi: https://teckpath.com/tools/tebaqi/

💬 How does your organization currently manage after-hours customer inquiries? Do you think AI will become part of the customer experience in the years ahead? We'd love to hear your thoughts in the comments.

Before your team shuts down for the weekend, here's a quick reminder worth sharing.

AI-generated phishing emails now look almost identical to messages from your bank, your software vendors, or even your own colleagues. The old "check for typos" rule? Outdated.

91% of cyberattacks start with a phishing email. And ransomware attackers deliberately time their strikes for Friday evenings and weekends, when IT teams are offline.

Three things to do before you log off today:
✅ Remind staff to verify any unusual requests by phone before acting
✅ Lock screens and log out of open sessions
✅ Flag anything suspicious to your IT team even if it turns out to be nothing

Have questions about protecting your business this summer? We're here.

Have a safe and restful weekend, Calgary! 🌄