The Resilient Trainer Collective

Here’s a little funny for Friday…

Learning about inclusive customer service (ICS) with at /

Need to think about how we can help potential customers feel less intimidated, that they are enough and they aren’t being judged.

They need to feel significant, liked and valued.

Learning about mentoring at / . Would love to hear your thoughts on how we can have more mentorship in the fitness industry. What’s needed and how can we do it?

Great to connect with my first ever mentor, Dr. Patrick Neary. I worked for him at Malaspina University (now VIU) in my undergrad and will be forever grateful for his mentorship. He continues to support me even now, MANY years later.