Unity Connected Solutions

When someone calls your organization and does not speak English, what happens next?

For a lot of contact centres, it means patching in a third-party interpreter. That is slow, inconsistent, and expensive.

Unity Connected Solutions offers AI-powered real-time transcription that handles the conversation live, in both directions, without a third party on the line.

▸ Supports dozens of languages in real time

▸ Automatic transcription of every call

▸ AI-generated call summaries so agents skip the paperwork

▸ Works for municipalities, healthcare, property management, and more

Better service, lower cost, no language barriers. Backed by over 20 years of serving organizations across Canada.

A resident presses the call button. Does your caregiver get an instant alert on their phone with the resident's name, location, and request type?

Unity Connected Solutions has been upgrading nurse call systems for senior living operators across Canada for over 20 years.

✅ Instant mobile alerts to caregivers
✅ Resident name, location, and request type included
✅ Full documentation for compliance reporting
✅ Multi-site deployment across your portfolio

One partner for all your communities. That is the Unity difference.