Reliance

The Right Decision is an Informed Decision:

Here are a few points to consider when looking at different options for your HVAC needs:


1. Is their company a member of The Heating. Refrigeration and Air conditioner institute
(HRAI} of Canada We are.

2. Are there hidden/extra costs in their quotes? There are no hidden costs in our quotes.

3. Are their service technicians certified and licensed? Are the installers the same as service technicians? They should be two separate groups. In addition, apart from being certified
and licensed, our technicians get regular training.

4. Do they have work safety and Insurance Board (WSIB) coverage? We do.

5. How long has the company been in business? We have been in business for over 60 years.

6. Will they arrange for an installation permit from the Electrical safety Authority so you are not liable for any electrical issues? We do.

7. Will they make a 24hours/7 Days a week service commitment we do.

8. What kind of warranty are they giving? Standard warranty with the manufacturer is
10 year parts. Are they giving you any labour? Do you have to maintain your equipment and pay
them a premium every year to honour your warranty? With Reliance, you do not have to
maintain your equipment (Extra charge every year) in order for us to honour you the warranty.

9. Does the company give you any guarantees.

10. Does the company give you any accessories with their quotes (thermostat, filter, air
conditioner cover, etc.)?

11. If it's a rental, what is the term ? When can you get an upgrade? Do they do maintenance
every year? Filter changes and humidifier pad changes every year?


The right decision is an informed decision. The installation of your new furnace and air-conditioner is the most important part. If you do not install it properly, savings are not guaranteed, and the efficiency of the system can be jeopardized.

Get up to $6500 in rebates from the government. Available for a limited time period. Financing up to 36 months are available as well as rental options. Up to $250 referral bonus is also available if someone you know needs help with this. Watch video below to get some information on heat pumps.

What's a Heat Pump?

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