Club Support Inc

Not sure whether to hire IT staff or go with managed services? You're not alone — and the answer genuinely depends on your club's size, risk profile, and budget.

We broke it down: real cost comparisons, what in-house IT actually covers (and what it misses), and how managed services works in a club context. No vendor pitch — just a practical framework to help you think it through.

Read here: https://clubsupportinc.com/blog/should-your-club-hire-it-staff-or-outsource-a-practical-guide-for-gms/

Four things you should never paste into a public AI tool like ChatGPT:

▪️ Your member list
▪️ The club's financials (P&L, balance sheet, budget)
▪️ Employee reviews or salary information
▪️ Board meeting minutes

Once it's pasted in, you lose control over where it lives next. Public AI tools are powerful and have a real role at clubs, but they're built for general-purpose tasks, not confidential club operations.

For sensitive work, look at tools that keep your data inside your own environment. Microsoft 365 Copilot is a common option for clubs already on the Microsoft stack.

Save this one for your next staff meeting.

When was the last time an airline surprised you with how seamlessly the whole experience worked?

Your seat preference, your boarding notification, your miles balance – all sitting in one place, ready before you even thought to ask for them.

Now imagine that same level of attentiveness at your club, where the front desk, the dining room, the pro shop, and the fitness team all see the same picture of each member as they walk through the door.

Our latest article looks at five things private clubs can borrow from the way airlines approach digital experience, from quietly anticipating member preferences to spotting disengagement before it ever turns into a resignation letter.

Read the full piece on the blog 👇
https://clubsupportinc.com/blog/what-private-clubs-can-learn-from-airlines-about-digital-experience/