Insurance Business Canada
Share
Daily breaking news, cutting-edge opinion and expert analysis affecting the insurance industry in Canada.
Northbridge Insurance honored for outstanding customer experience at 2025.
The Securian Canada Award for Outstanding Customer Experience was received by Lynne Cool, Vice President of Ontario Claims at Northbridge Insurance, recognizing the team’s focus on trust, responsiveness and showing up for customers during their toughest moments.
Celebrate this win and nominate a standout leader now for the 2026 to spotlight excellence in customer care.
https://hubs.la/Q04nCsJV0
07/08/2026
AI may cause the breach — but humans will get you out.
Neal Jardine, Chief Operating Officer at BOXX Insurance, and Marcus Fluellon, Cybersecurity Lead at BOXX Insurance, explain how BOXX pairs automation with a 24/7 in‑house Hackbusters incident response team so clients get immediate, expert human support when cyber incidents strike.
Read how BOXX Insurance’s human‑tech approach turns cyber claims from a nightmare into roadside‑style emergency response.
https://hubs.la/Q04nV3bd0
AI got you into this – but humans will get you out When the worst happens, you don't want a policy. You want a person. BOXX built both
07/08/2026
Curtis Samoy, founder and chief executive of Clementine, argues brokers should automate routine back‑office tasks while preserving customer‑facing interactions where human judgment and soft skills add real value.
A tech CEO's case for automating less of what a broker does, not more Clementine's Curtis Samoy says automation should free brokerages to bring in the people who add value, not staff up against the routine work
Click here to claim your Sponsored Listing.
Category
Contact the business
Telephone
Address
KM Business Information Canada Ltd 317 Adelaide Street West Suite 910
Toronto, ON
M5V1P9
