CARS Magazine

Shop owners who insist that no one has any idea how busy their business is are avoiding innovation, says a coach and shop owner.

What turns anxious customers into fans - Auto Service World Shops that feel too busy to change how they operate are exactly the ones that need intentional systems to calm staff frustration and customer anxiety, said a shop owner and business coach Many owners…

Trends are showing a broader shift away from brand loyalty as consumers become more willing to switch products in search of savings.

How affordability concerns are driving demand for cheaper parts - Auto Service World Consumers are increasingly prioritizing affordability and value when it comes to vehicle maintenance and repair, reshaping purchasing behaviour across the automotive aftermarket. Speaking at Auto…

Despite broader economic weakness, Canadian automotive retail sales held relatively steady in the first quarter of 2026.

How automotive retail sales are faring amid recession pressures - Auto Service World Retail sales across Canada’s automotive sector held relatively steady in the first quarter of 2026 despite broader economic weakness, unresolved trade tensions and softness across parts of the…

“Until now, safety experts believed drivers used their cellphones most at slower speeds. But data from insurance companies’ safe‑driving apps show that, in free‑flowing traffic, the opposite is true.”

Drivers more likely to use phones while speeding - Auto Service World Drivers are more likely to handle their phones as they exceed the speed limit, combining two high‑risk behaviours that significantly increase crash risk, according to a new study from the Insurance…