ReviveSolutions.com

Insight:
Some small businesses may be throwing away easy money by not developing a strategy to keep earning their customer's loyalty.

Why focus on growing loyalty? "Loyalty leaders grow revenues roughly 2.5 times as fast as their industry peers." Harvard Business Review
https://hbr.org/2020/01/are-you-undervaluing-your-customers

So how do you figure out where to focus your marketing efforts to get the best loyalty?

QuickBooks data, with some manipulation, can give you some great insights but can be hard to extract. If you know someone who would like help in this area, please have them contact me.

Useful small business SMB/SME Canadian facts:
http://www.ic.gc.ca/eic/site/061.nsf/eng/h_02689.html

Key Small Business Statistics - SME Research and Statistics This semi-annual publication provides information on the most frequently asked questions pertaining to small businesses in Canada.