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Benefits of using cloud technology at your hotel

Cloud technology is now the dominant force in online distribution. Not only does it help hotels generate more bookings, but it can improve almost every aspect of running a successful hotel business.

And here’s the benefits of using cloud technology:

Cloud technology is cost-effective
Upfront costs are always low with cloud technology because you only pay for what you need in regards to storage and computing power.

Cloud technology saves time and increases productivity
The flexibility of the cloud also means you can operate your property management system from anywhere, as long as you have an internet connection and a device.

Cloud technology is secure and safe
Data is always stored securely and remotely rather than in a physical location, meaning there is far less risk of your data and records being compromised or lost.

Cloud technology is a powerful processor
The actual processing and computing with cloud technology is faster because it utilises connected abilities that weren’t previously possible on a single computer.

Cloud technology improves staff collaboration
You can implement strategies to make your staff more responsive, freeing them from the confines of the front desk to give quicker and more personalised service to your guests.

Cloud technology helps you develop strategies
Because you can use this technology to collect and analyze a vast amount of guest data, you can easily develop relevant loyalty programs and pricing plans that will maximize both your guest acquisition and retention

Given its flexibility and adaptability, more hotels should be assessing the available hotel technology if they want to boost their business revenue.

Cloud technology can be an especially useful and affordable tool for independent hoteliers who don’t have large budgets.

Basic Guidelines on Hotel Overbooking for Hoteliers

Put a strategy in place before you begin this practice. This strategy should include reviewing your franchise agreement and consulting with the hotel brand representative to ensure you are not violating any brand standards.
Start by Identifying Overbooking to get a better picture of potential opportunities or risks.

The first step in identifying overbookings is to determine how many bookings the hotel has by carefully monitoring daily reporting on new reservations, canceled reservations, current ability, including nightly departure reports, arrival reports, and all in-house reports.
Find out where they came from (did guest book directly or through an OTA) and make sure that channel is no longer open and susceptible to overbookings. (for example, two guests might book the same room from different channels at the same time).

After it’s determined that a hotel is overbooked, hoteliers should check how many cancellations the hotel has. Cloudbeds.com describes that one or two bookings won’t matter because of future cancellation.

Pay attention to group contracts and online travel company terms and conditions. Walking a group to another property will likely violate your group sales contract, which could put a great deal of revenue at risk. And while you are viewing that group contract, take care to check for any contract provisions that could address consequences for walking guests attending the meeting who happen to book outside a room-block.

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Launch Add-On Experiences for Your Guests

Similar to adding room service to your guest experience is launching add-on experiences for your guests to purchase at your hotel or resort.
While these may require more up-from work and expenses, they provide hotels with brand new revenue streams, as well as hotel amenities that can be used in hotel’s marketing.

A few examples of add-on guests experiences:

✅Spa area
✅Massage services
✅Cooking and fitness classes
✅Business seminars
✅Movie rental
✅Arcade