NEWHR

Tech Support Engineer

Fully Remote | Full-time

Company: A US-based startup founded by serial entrepreneurs with successful exits, backed by major industry investors.

Product: A decentralized AI compute network aggregating GPUs from around the world, a fast, cost-efficient alternative to centralized cloud providers.

What you'll do:
• Be the bridge between network participants and the core engineering team
• Triage and resolve technical issues: connectivity, configuration, sync, transactions
• Collect logs, reproduce bugs, write quality bug reports
• Improve documentation and automate recurring support workflows
• Participate in releases and post-release monitoring

More info https://newhr.notion.site/tech-support-engineer

Apply to [email protected]

System Analyst
Fully remote, flexible schedule
SaaS platform for clinical trials and pharma business processes.

Key responsibilities:
— Requirements & Documentation: Gather and document requirements (URS, PRD, Release Notes) through interviews and workshops. Keep documentation current and support customer training.
— Collaboration & Delivery: Partner with developers, testers, and customer success teams. Support Agile ceremonies, test scenarios, UAT, and product increment delivery.
— Client Engagement: Conduct client consultations, translate change requests into user stories, design workflows, specify integrations, create reports, and support product roadmaps.
— Process Improvement & Mentorship: Identify improvement opportunities, mentor junior analysts, and support implementation of new tools.

More details https://geekjob.ru/vacancy/6989b85e048cdc90ad0f7a82
Apply to [email protected]

Infrastructure Engineer — Serbia (fully remote)

Company: A VC-backed Series A data startup based in London, member of the official roundtables on AI regulations and ethics in the UK and Europe.

Product: An all-in-one DataOps platform — an AI product that solves the problem of replacing sensitive production data from non-production environments with right-sized, production-like data.

What You’ll Do:

— Own and operate our SaaS infrastructure.
— Be a beacon of infrastructure knowledge for both internal teams and customers.
— Design and maintain infrastructure as code.
— Build and support CI/CD pipelines and core infrastructure tooling.
— Manage and improve the internal release process.
— Design and implement observability solutions.
— Optimise cloud resource utilisation and cost management.
— Automate security and compliance practices.
— Improve on-call processes, runbooks, alerting, and incident response.

Main Tech Stack: AWS, Kubernetes, Docker, OpenShift.

More info https://geekjob.ru/vacancy/69734b797a829b20490adce4

Apply to [email protected]

QA automation Engineer (CCaaS, Europe)

Location: European time zones (fully remote & flexible hours).

Product: An AI-driven platform that operates as a Cloud Contact Center as a Service (CCaaS) with a variety of customer experience solutions.

Your responsibilities
- End-to-end tests (Kotlin) for the UI and API that connect the UI to all systems.
- Analyze the priority of quality criteria and understand what needs to be covered at the end-to-end level & how the system described in the acceptance criteria works under the hood.
- Focus on a proper distribution of tests across the test pyramid.

Our expectations
- Minimum 7 years of QA experience.
- At least 5 recent years as a test automation engineer (Java / Kotlin / Groovy / Scala).
- Excellent communication skills in spoken and written English.
- Located in Europe.

More info https://geekjob.ru/vacancy/691aef77ce60ad56c3046275

Apply to [email protected]