Ideabay.AI

As we promised 🤞, yesterday.

Here are more insights from The European Chatbot & Conversational AI Summit about How to turn raw potential into ? 🙆‍♂️

Find out how our , Christoph Esslinger, Ph.D. stole all the attention 👀 from the room and shared some ideas 💡 on with

We all know this once-in-a-year experience when we have this outstanding agent 👩‍💼 on the other side of the phone:

We feel good from the first word, our anger dissipates 🧘‍♂️ in a second, and we walk away with a deep feeling of 😃. The problem was solved, but this wasn’t what made us feel good. There was something about the whole interaction that just made us feel good throughout.

Charismatic is about generating this special feeling while talking to a digital assistant 🤖. By doing so, automation becomes much more than a cost saver, it becomes an avenue to fully satisfied customers 👨‍👩‍👧‍👦.

In this keynote, we look at the role model of and how its underlying building blocks can be transferred to . We show the massive business value that comes from implementing charismatic AI. Finally, we consider the ethical implications 🤔 that come from creating .

CHARISMATIC AI – HOW TO TURN RAW AI POTENTIAL INTO CUSTOMER EXCITEMENT We all know this once-in-a-year experience when we have this outstanding customer service agent on the other side of the phone: We feel good from the first w...