Mega Smart

🎯 Job Opportunity in Cairo– القاهرة
🖥️ Position: IT Help Desk Engineer
📌 Company: Mega Smart
📎 Job Reference: IT0CA
🚀 Join Mega Smart and be part of a dynamic team providing top-notch IT support that keeps our operations running smoothly.
🔧 Your Responsibilities Will Include:
Be the first point of contact for users facing technical issues.
Troubleshoot using diagnostic tools and probing questions.
Escalate unresolved issues and follow up.
Log incidents and resolutions, and suggest process improvements.
Support hardware/software, network fundamentals, and Microsoft services.
📚 Qualifications:
B.Sc. in Electrical/Communications Engineering or Computer Science.
1 year of IT Help Desk experience.
Strong understanding of CCNA (Routing & Switching), desktop support, firewall basics, web filtering, and backups.
Fluent in English & Arabic.
💼 We Offer:
Attractive salary packages.
Flexible working hours.
Rotational shifts :Morning
A professional and supportive environment.
📨 Apply Now!
Send your updated CV to: [email protected]
📝 Make sure to mention the code: IT0CA in the email subject




#وظائف القاهرة