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📣 فرصة عمل في براند ملابس معروف!

مطلوب Sales (موظف/ـة مبيعات)
📍 الفروع: السلام – عباس العقاد

🕒 نظام العمل:
• 9 ساعات
• 6 أيام أسبوعيًا + يوم راحة

💰 الراتب:
من 7500 إلى 11000 (مرتب ثابت + عمولات مجزية)

📩 للتقديم:
يرجى إرسال بياناتك على: 01121958263

Tomato Stores is hiring a Customer Service Specialist to join our vibrant team in Alexandria.
Position Title: Customer Service Specialist
Location: Alexandria, Egypt
Qualifications and Requirements:
- Bachelor's degree in a relevant field.
- Minimum of two years of experience in customer service.
- Excellent communication skills in both Arabic and English.
- Ability to express ideas and concepts clearly and professionally.
- Effective communication and teamwork skills.
- Ability to manage pressure and handle difficult situations with confidence and composure.
Roles and Responsibilities:
- Responding efficiently and professionally to customer inquiries and complaints.
- Collaborating with branch and regional managers to identify and resolve issues.
- Recording and tracking daily orders to ensure timely delivery.
- Monitor shipment movements and ensure successful delivery to customers.
- Track refund and exchange processes and document them accurately.
- Preparing regular reports on customer issues and their solutions.
- Analyze customer call data and provide necessary reports to management.
How to Apply:
Please send your resume and cover letter to Email [email protected] or Whatsapp 01004444128.
Application Deadline: Please submit applications by 15/10/2024.
We are looking for a dedicated individual committed to delivering exceptional customer service. If you believe you meet the qualifications required, we invite you to join our outstanding team.

Join Tomato Stores as an Office Administrator in Alexandria

Requirements:

- Bachelor's degree in a relevant field.
- At least one year of experience in administrative work.
- Proficiency in using basic computer programs (such as Microsoft Office).
- Excellent communication and interpersonal skills in both Arabic and English.
- Ability to work under pressure and manage time effectively.
- Strong organizational skills and attention to detail.
- Ability to work in a team environment.

Key Responsibilities:

- Welcoming visitors, identifying their needs, and directing them to the appropriate departments.
- Answering and transferring phone calls to the relevant departments.
- Attend departmental meetings, take minutes, and distribute them to the relevant parties.
- Communicating with the engineering office regarding new branches and following up on the delivery of related drawings.
- Sending, receiving, and responding to emails related to malls.
- Communicating instructions regarding malls to the general manager and relevant departments (construction, maintenance, and accounting).
- Obtaining signatures from the general manager on documents.
- Welcoming new hires and providing them with necessary guidance.
- Receiving, reviewing, and handing over job applications, and directing candidates to their interviews in an organized manner.
- Processing resignation procedures, providing the resigning employee with a clearance form, and reviewing it upon receipt.
- Following up on the agenda and tasks outlined in meeting minutes with the relevant departments.
- Attend various interdepartmental meetings (such as meetings between the operations manager and area managers) and take minutes.
- Monitoring maintenance work for the company and the administrative building and reporting any issues to the maintenance supervisor.

To Apply:

If you possess the required skills and experience, please submit your resume and cover letter to [email protected] OR Whats App 01004444128 with the subject line "Office Administrator - Alexandria." The deadline for applications is 15-10-2024.

We look forward to reviewing your application and potentially welcoming you to our team at Laurent, where you can contribute to our success.

Thank you for your interest in this opportunity.

مطلوب HR Personnel
شركة رائدة في الإسكندرية تبحث عن HR Personnel ذو خبرة للانضمام إلى فريق عملها.

المسؤوليات:

- متابعة شؤون التأمينات للعاملين، بما في ذلك التسجيل، ومتابعة الاشتراكات، وتجهيز المستندات اللازمة.
- التعامل مع جهات حكومية مختلفة مثل مكتب العمل والتأمينات، وتلبية متطلباتهم.
- إدارة ملفات الموظفين والتأكد من مطابقتها لقانون العمل.
- متابعة الغيابات والجزاءات، والتأكد من تطبيق لوائح العمل.
- المساعدة في أي مهام إدارية أخرى قد تُطلب منك.

المؤهلات:

- درجة ليسانس حقوق او البكالوريوس في إدارة الأعمال أو مجال ذي صلة.
- خبرة لا تقل عن سنتين في مجال الشؤون الإدارية والتأمينات.
- معرفة ممتازة بقوانين العمل والتأمينات الاجتماعية.
- مهارات اتصال ممتازة باللغة العربية.
- مهارات قوية في استخدام الكمبيوتر وبرامج إدارة الموارد البشرية.
- القدرة على العمل بشكل مستقل وضمن فريق.
- مهارات تنظيمية ممتازة والقدرة على إدارة الوقت بكفاءة.

تفاصيل الوظيفة:

الموقع: الإسكندرية - لوران
ساعات العمل: 8 ساعات يوميًا، 6 أيام في الأسبوع

إذا كنت مهتمًا بهذه الفرصة، يرجى إرسال سيرتك الذاتية إلى 01061600743

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