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Job Vacancy: IT Help Desk Specialist

Career Level: Entry Level (Fresh Grad / Junior)
Location: Nasr City, Makram Ebeid
Salary: 6,250 EGP Basic + 1,250 EGP KPIs

Job Description

* Maintain and monitor internet performance to ensure stability.
* Install, configure, and repair computer hardware, software, and systems.
* Perform regular health checks on network devices (Printers, Attendance machines, etc.).
* Troubleshoot LAN/WAN issues and coordinate with ISPs when necessary.
* Setup and fix computer peripherals for end-users.
* Provide technical support for on-site and remote queries.

Requirements

* Education: Bachelor’s Degree is a must.

Experience:

* Computer Science/IT Graduates: Fresh graduates are welcome.

* Other Majors: Minimum 6 months to 1 year of IT Support experience.

* Technical Knowledge: Good understanding of A+ (Hardware & Troubleshooting).

* Basic knowledge or familiarity with CCNA & MCSA concepts (IP addressing, Active Directory basics, etc.).

* Skills: Good communication and problem-solving skills.

Working Conditions & Shifts

* Shift System: Rotational morning shifts.

* Starting Time: Earliest shift starts at 7:30 AM.

* Ending Time: Latest shift ends at 5:00 PM.

Important Notes

There is a basic technical test during the interview to assess troubleshooting logic and general IT background.

How to Apply
Interested candidates are invited to send their updated CV to:
[email protected]

Delivering clear communication with confident support.

Call us now on
01111112342
01111121179
+26719412
Or by E-mail: [email protected]