What are the opening hours?

Monday 10am - 6pm Tuesday 10am - 6pm Wednesday 10am - 6pm Thursday 10am - 6pm Sunday 10am - 6pm

iCall Outsourcing

Name: iCall Outsourcing
Address: Cyndicate of applied arts Tower 17th Floor, Cairo, EG
Telephone: +20225476176

iCall outsourcing is a high-quality contact center and business process outsourcing (BPO) service, provider.

19/03/2026

Eid Mubarak

Grateful for the people, the partnerships, and the connections we build every day.

To our iCall team and valued partners, we wish you a joyful and peaceful Eid
عيد مبارك

06/10/2025

في ذكرى نصر أكتوبر المجيد، نُكرّم الشجاعة التي حفظت كرامة الوطن وألهمت أجياله. 🇪🇬

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How it all started

iCall was established in 2015 with an aim to provide superior contact center and Business Process Outsourcing (BPO) services to customers in Egypt, the GCC area, North America, and Europe. iCall operates with a clear conviction: that successful business relationships come down to promises being kept, and it all starts from our leadership team to our expert agents who work for results and deliver nothing but quality.

Today iCall is one of the leading call centers and BPO solutions providers in Egypt, offering a comprehensive suite of outsourced voice-enabled customer care call center services, omnichannel support, outbound and lead generation, back-office and data processing solutions to organizations from around the world.

Our Services:

• Technical Support

• Customer Acquisition

• Order Management

• Contact Center Hosting

• Human Resources Outsourcing (HRO)

• Back Office

• Debt Collection

• Appointment Setting

• Customer Care

• Automation & Artificial Intelligence (AI)

Industries We Proudly Serve:

• Automotive

• Fast Food

• Telecom

• Home Appliances

• Education & E-Learning

• Healthcare

• Travel & Hospitality

• Logistics & Shipping

• Events & Entertainment

• Retail & E-commerce

Why iCall?

iCall empowers organizations to manage their customer interactions, smartly, and efficiently adding great value leads to grow their business. Having multiple service delivery centers located in Egypt gives us access to an unlimite pool of multilingual professional talents that can cover any business aspect while maintaining competitive costs and simplified recruitment management cycles. Today, Egypt is considered one of the top global outsourcing destinations, due to its massive labor pool of educated talents, strategic geographical location, and booming economy, which provides us huge benefits and unmatchable governmental support that directly reflect on our services and customer satisfaction.

Contact the business

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Telephone

+20225476176

Website

http://www.icall.com.eg/

Address

Cyndicate Of Applied Arts Tower 17th Floor
Cairo

Opening Hours

Monday	10am - 6pm
Tuesday	10am - 6pm
Wednesday	10am - 6pm
Thursday	10am - 6pm
Sunday	10am - 6pm