USP Workforce Development Training Unit

Enrolment is open for Practical Training Skills -Essentials. To register, email [email protected] or [email protected]

Enrolment is open for Certificate of Professional Development in Work, Health & Safety. To register, email [email protected] or [email protected]

Enrolment is open for Finance for Non-Finance Personnel Training. To register, email [email protected] or [email protected].

The Workforce Development and Training Unit of USP’s Pacific TAFE successfully delivered the public short course training session on 𝐑𝐢𝐬𝐤 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 on 08 June 2026 at the USP Statham Campus.

Participants gained practical skills and knowledge in:
• Understanding risk management principles and frameworks
• Identifying and assessing workplace risks
• Conducting risk analysis and evaluation
• Developing risk treatment and mitigation strategies
• Monitoring, reviewing, and reporting on risks

We thank all participants for their active engagement and commitment throughout the training. 🙌

We also acknowledge our facilitator, Mr Jawal Mangal, for his valuable expertise and support.

📌 Interested in our upcoming short courses?

Follow our page or contact us at [email protected]

Visit our website for more information: www.training.ac.fj

The Workforce Development and Training Unit of USP’s Pacific TAFE continues its commitment to organisational upskilling and staff professional development across the region. This week, we are in Vanuatu and have successfully delivered a customised 𝐏𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧 & 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐄𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞 training programme for staff of the University of the South Pacific (USP) from 04th to 05th June.

Delivered as part of USP’s broader organisational development efforts to strengthen workplace capabilities and service excellence, this programme was tailored to address specific organisational needs and skills gaps, focusing on:

• Delivering high-quality customer service
• Communicating professionally and confidently in workplace interactions
• Applying best practices for clear, effective, and respectful email communication
• Handling difficult customers and challenging situations with professionalism
• Using appropriate tone, language, and body language in different scenarios
• Building positive relationships with customers and colleagues through effective communication

The programme provided participants with practical skills and strategies to enhance their daily interactions, contribute to a positive customer experience, and support a culture of professionalism across the University.

We commend the USP Vanuatu team for their enthusiastic participation and commitment to continuous learning and professional development. Their engagement throughout the training reflects USP’s ongoing investment in developing its people and fostering excellence in service delivery. 👏

Special thanks to our facilitator, Ms Ranju Kumar, for delivering a high-quality, engaging, and impactful programme.

📩 Interested in customised training for your organisation?

Follow our page or contact us at [email protected] or visit our website for more information: www.training.ac.fj

The Workforce Development and Training Unit of USP’s Pacific TAFE successfully delivered the 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩 𝐒𝐤𝐢𝐥𝐥𝐬 𝐟𝐨𝐫 𝐒𝐮𝐩𝐞𝐫𝐯𝐢𝐬𝐨𝐫𝐬 training on 4th June 2026 at the USP Statham Campus.

Participants gained practical skills and knowledge in:
• Effective leadership and supervisory techniques
• Communication and interpersonal skills in the workplace
• Team motivation and performance management
• Conflict resolution and problem-solving strategies
• Decision-making and workplace accountability

We thank all participants for their active engagement and commitment throughout the training. 🙌

We also acknowledge our facilitator, Mr. Jawal Mangal, for his valuable expertise and support.

📌 Interested in our upcoming short courses?

Follow our page or contact us at [email protected] or

Visit our website for more information: www.training.ac.fj