Radius Connect Solutions

Speech Analytics for Contact Centre gives you instant insights out of the box.

Capture insights into your most meaningful data for improved team performance and optimised customer experiences.

Through your hosted Contact Centre communications platform you can track agents calls through real time analytics powered by . Save time and money by quickly identifying calls that need attention and give targeted feedback with real examples.

Our hosted CC solutions are intelligent, intuitive and secure, giving you a more productive workforce and peace of mind.

Cloud communication solutions deliver the freedom to adapt to changing business conditions.

Moving to hybrid working? In the UK, 59% of workers responding to a survey said that it was their preferred model.

Cloud communication solutions are optimised for the realities of hybrid working (office, home and everything in between), so you can adapt your office space and support your remote workers without compromising on communication efficiency.

With no server to support, you’ll also save on office space and associated costs.

Want to find out more? Find the link in the comments.

We are on Cloud 9 knowing that all our phone systems, data and CRM systems are safely being stored using a future-proof solution.

Find the best Cloud solution for your business ⛅ https://ecs.page.link/CebAF

Happy St Andrew’s Day!

Our offices in Glasgow and Aberdeen are closed and will reopen on 1st December

Amid the rising cost of trading and economic uncertainty, the majority of business leaders from medium-sized UK companies say technology is the biggest driver of growth.

Medium businesses are fuelling the UK's economic engine, so we wanted to understand what exactly makes their company run effortlessly.

Check out their top 3 quality drivers below 👇 Do you agree?

The clock is ticking to the ISDN switch-off, ⏰ but what is ISDN and how does it work?

Read our blog to find out more about the old legacy phone systems: https://ecs.page.link/jSsw5

What is ISDN and how does it work? We explain how hosted voice, or hosted voice over internet protocol (VoIP), works and how your business can benefit from it.